The Experience of Loyalty Members is critical!


 I love hearing stories from my network of hotels that stretches from Brisbane Airport in the east through Alice Spings and Uluru in the red centre to Swan Valley in the West. Today I wanted to share with you the importance of loyalty to us and best practice story. We welcome comments and feedback on this post. If you want to talk to me directly about our Franchise business you can reach me at . Kind regards, Ed