We are pleased to announce that eight Australian hotels have won a coveted place in the 2015 Le Club AccorHotels Asia Pacific Top 20 Hotel Awards.
This is an exceptional achievement for our hotel teams, well done and congratulations to all.
There were three levels of award recognition (Platinum, Gold and Silver) with hotels judged on the following criteria:
Quantity & Quality Recruitment – Cards per room and First stay recruitment
Member Experience – NPS score (Variance between Members vs Non-members)
Compliance to Le Club AccorHotels program
Loyalty is a significant driving force for our long term growth, and owning the loyalty of our guests, which is our
single most powerful tool against our competitors.
Your ongoing support in continuing to make loyalty a priority in our key focus areas of quality recruitment, first
stay, NPS and loyalty room night & direct share contribution, will be the key to our continued success.
The Award Winners
